What our Clients say about us!

Carlson & Associates is a local independent insurance broker serving businesses and individuals in the Pacific Northwest.  We pride ourselves in education and community, creating long lasting partnerships with our clients. Our leadership promotes and expects transparency and honesty that makes us a trusted advisor and expert in the insurance industry.

Client Testimonials

Real Client Testimonials:  

James Mjor AvatarJames Mjor
Betsy H. Was very quick, efficient and extremely knowledgeable in her response to my business insurance inquiry. Not only professional, she did not miss a detail in my final product. I would recommend Betsy to anyone looking for personal or business insurance! - 3/07/2023 
Julia Van Santford AvatarJulia Van Santford
Betsy went above and beyond to help coordinate the canceling of my other policy and finding me new rates that lowered my payments in half! She has been very responsive and prompt when I’ve reached out regarding help and has gone out of her way to check in with me regarding the policy cancellation! - 5/23/2022 
Susan Barfknecht AvatarSusan Barfknecht
Bettye helped me with moving all of my policies into her very capable hands and saved me money. I greatly appreciate people like her taking care of people like me. Her world makes my head swim. - 1/27/2022 
Jaime Richeson AvatarJaime Richeson
Antone was very quick to answer all my questions and was able to get me competitive quotes and coverage where other companies couldn't provide coverage for what I was needing. I don't feel like I was getting the run around! So glad that he was referred to me! - 1/21/2022 
Ann Eberhard AvatarAnn Eberhard
I appreciate the personal attention I receive from Carlson & Associates (Pam Pyle and Betsy Hytinen). I recently refinanced my house in the midst of switching insurance coverage and they worked with my mortgage company for a smooth transition. I have been with them for a few years now and I appreciate they continue to shop the best coverage for me. - 9/21/2021 
Avery Schumann AvatarAvery Schumann
Working with Carlson & Associates made insuring my home and auto a painless experience. On top of that, we were able to get much better pricing on our premium due to the extra footwork and research done on our behalf. Being reliable, patient and of quality expertise are all reasons why I'd recommend Carlson & Associates to my friends and family. - 9/17/2021 
Ron Cook AvatarRon Cook
Great Company and great people (Pam). If you have insurance questions, I encourage you to give them a call and find out for yourself. - 9/14/2021 
Ammon Schwanger AvatarAmmon Schwanger
I came to these guys late on a Friday with a challenging commercial/business related insurance need and they were able to push through and get it signed by the next day and with a reasonable rate. They really went the extra mile. They were very professional, and had a “can do” attitude. - 8/28/2021 
Tanisha Yup yup AvatarTanisha Yup yup
Ive been with this company for 8 years and everyone has been so helpful and professional. They are quick to get things changed when issues arrive. I love them! - 8/03/2021 
Jennifer Teague AvatarJennifer Teague
Absolutely stellar customer service. Quick responses on all quotes and questions, and Betsy went out of her way to help us find the best value policy while maintaining excellent coverage. She is a pleasure to work with! - 8/01/2021 
Marti Gardner AvatarMarti Gardner
The best ever!! We finally found an agent,
Betsy Hytien, who understands our needs. This has not been the case during our 20 years in our own business. She is the best!!
Thank you Carlson and Betsy👍👍 - 7/30/2021 
Natalie Kuzmick AvatarNatalie Kuzmick
Carlson & Associates is SO great to work with! They are easy to get in touch with, and answer questions and make changes for us super quickly! Pam & Tom are wonderful and so kind! - 7/29/2021