Employee Services
Carlson & Associates provide comprehensive levels of employee support. Alls clients receive a personal Benefit Advocate to assist employees with questions on providers to questions at claim time. Concierge services are part of our day to day customer service for out clients. Below are just a few services we provide to employees.
Wellness Programs
Encouraging employees to be healthy and productive can be beneficial in containing costs for the employer. Creating a wellness program and promoting good health in the workplace can prevent employees from missing important days at work.
These wellness programs can include stress management, medical screenings, recreational programs, and smoking programs. Also included are safety programs to provide employees with information to better care for themselves suck as back care, proper diet, and proper exercise.
Employee Assistance Programs
An employee assistance program provides your employees with access to confidential and professional assistance to help overcome problems that may affect their work and personal wellbeing. Improves employee productivity can reduce work absence and improve an employee's personal life overall. Assistance can include counseling and access to organizations for mental health, alcohol abuse, greif, and family problems.
Enrollment, Employee Services, and Technology
Communication, ease of enrollment, and the quality of communication impacts your employees’ excitement for the plan as well as your company’s brand. We offer different options for enrollment and employee services, from simplistic paper enrollments to more complex HRIS technology platforms. Successfully communicating cost increases and plan changes, which are common occurrences, are a strategic part of our broker services.
COBRA
COBRA is required by law for businesses with twenty or more employees to offer the continuation of health benefits to employees after the event of losing their job or receiving a reduction in hours causing them to lose qualification of health benefits.
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Absolutely stellar customer service. Quick responses on all quotes and questions, and Betsy went out of her way to help us find the best value policy while maintaining excellent coverage. She is a pleasure to... read moreAbsolutely stellar customer service. Quick responses on all quotes and questions, and Betsy went out of her way to help us find the best value policy while maintaining excellent coverage. She is a pleasure to work with! read less
Jennifer -
Kevin Owens is my go-to insurance agent for all my insurance needs. He is very professional, responsive, and takes care of everything for me (which I LOVE!). Not only does he help my family and... read moreKevin Owens is my go-to insurance agent for all my insurance needs. He is very professional, responsive, and takes care of everything for me (which I LOVE!). Not only does he help my family and I insure all kinds of things, I refer him to my own customers for all of their insurance needs. The years of hard work Kevin has put in is so appreciated and I recommend him time and time again to get my clients, and myself good rates with quick and professional service! Thanks again, Kevin. read less
Paige -
I have been working with Antone Saltvick for the last 4 years and it has been a great experience. He helped me get more coverage than I had before at a better price. ... read moreI have been working with Antone Saltvick for the last 4 years and it has been a great experience. He helped me get more coverage than I had before at a better price. Whenever my insurance needs change he is quick to update my plan to the right coverage. read less
Michael -
Kevin Owens is the best insurance agent we have had in 40 years. He has always searched for the most cost effective insurance which has saved us a lot of money, and he has... read moreKevin Owens is the best insurance agent we have had in 40 years. He has always searched for the most cost effective insurance which has saved us a lot of money, and he has always responded to us in a timely manner. Also, when we had a problem (with our home) he came on-site, stay involved and was able to answer our questions. Carlson and Associates takes care of all our insurance needs, and we are appreciative! read less
Laura -
Nine years ago, we were shopping for a new broker and insurance carrier when we met with Larry Carlson. He told us he could help with all our insurance problems, from invoicing to coverage.... read moreNine years ago, we were shopping for a new broker and insurance carrier when we met with Larry Carlson. He told us he could help with all our insurance problems, from invoicing to coverage. Being skeptical of the promise, I challenged him to fix one very large problem with a supplemental insurance company. Not only was Larry Carlson able to solve our major issues with the carriers, he was able to get our medium size company better coverage at a greatly reduced rate. I would strongly encourage any company that would like to save money on their insurance costs to have Larry review their existing plan.
Carlson and Associates is a great company and I'm thrilled they are part of our team! read lessPK -
I am writing this review because this company, and particularly the agent Kevin Owens are exceptional! I have worked with a number of agents throughout the years and find that Kevin is fast, knowledgeable,... read moreI am writing this review because this company, and particularly the agent Kevin Owens are exceptional! I have worked with a number of agents throughout the years and find that Kevin is fast, knowledgeable, asks prudent questions and does his research. I feel at ease that he will always ensure we have good coverage without pressure from him. If you need insurance, he's your man! read less
Trish -
My husband and I own a small business and we have nothing but excellent things to say about working with Antone. He not only helped us with our insurance needs for the business but our... read moreMy husband and I own a small business and we have nothing but excellent things to say about working with Antone. He not only helped us with our insurance needs for the business but our personal home insurance as well. He was beyond helpful in answering any questions and was actually able to help us find a plan which will save us money. We truly appreciate this company. read less
Elizabeth -
Betsy went above and beyond to help coordinate the canceling of my other policy and finding me new rates that lowered my payments in half! She has been very responsive and prompt when I’ve reached... read moreBetsy went above and beyond to help coordinate the canceling of my other policy and finding me new rates that lowered my payments in half! She has been very responsive and prompt when I’ve reached out regarding help and has gone out of her way to check in with me regarding the policy cancellation! read less
Julia -
I appreciate the personal attention I receive from Carlson & Associates (Pam Pyle and Betsy Hytinen). I recently refinanced my house in the midst of switching insurance coverage and they worked with my mortgage... read moreI appreciate the personal attention I receive from Carlson & Associates (Pam Pyle and Betsy Hytinen). I recently refinanced my house in the midst of switching insurance coverage and they worked with my mortgage company for a smooth transition. I have been with them for a few years now and I appreciate they continue to shop the best coverage for me. read less
Ann -
I was referred to Amy Haugen to help me with getting health insurance upon my retirement. This situation required me to use the state health care site that she is not allowed work with. ... read moreI was referred to Amy Haugen to help me with getting health insurance upon my retirement. This situation required me to use the state health care site that she is not allowed work with. This did not deter her from assisting me to navigate the frustrating State system. She was extremely helpful and professional in her assistance. She went above and beyond in providing guidance to include additional research to ensure her advice was correct. I appreciate her professionalism and will gladly refer her to anyone who is looking for health insurance help. If you want health care assistance, I highly recommend that you give her a call. Sincerely, Brent Miller read less
brent -
Kevin Owens is amazing! I was faced with one of my life insurances ending and they were going to charge me a quadruple monthly fee to continue. He took both of my... read moreKevin Owens is amazing! I was faced with one of my life insurances ending and they were going to charge me a quadruple monthly fee to continue. He took both of my policies and combined them, added additional coverage and brought it in at LESS than the cost of both combined policies!! If you have insurance needs, talk to Kevin.
Rhonda Savage, DDS read lessRhonda -
Over the past 30 years I have had numerous brokers assist with my professional liability insurance needs. Larry Carlson is the first broker that takes the time to form relationships. I'm a firm believer that... read moreOver the past 30 years I have had numerous brokers assist with my professional liability insurance needs. Larry Carlson is the first broker that takes the time to form relationships. I'm a firm believer that one of the most valuable things we give to each other is our time. Larry routinely takes the time to call, and just check in. Our conversations usually begins with,
"is there anything I can do to help with.." Frankly, this isn't necessary as our business is completed during our open enrollment period. In short, Larry cares about people. I truly believe, he has our best interest at heart. read lessO -
Working with Carlson & Associates made insuring my home and auto a painless experience. On top of that, we were able to get much better pricing on our premium due to the extra footwork and... read moreWorking with Carlson & Associates made insuring my home and auto a painless experience. On top of that, we were able to get much better pricing on our premium due to the extra footwork and research done on our behalf. Being reliable, patient and of quality expertise are all reasons why I'd recommend Carlson & Associates to my friends and family. read less
Avery -
Amy and Carlson Associates has been nothing but amazing. Amy answers emails as fast as we hit send and goes above and beyond to help us. We are in our first year of... read moreAmy and Carlson Associates has been nothing but amazing. Amy answers emails as fast as we hit send and goes above and beyond to help us. We are in our first year of opening and she has guided us through everything and has helped us where we didn't even know we needed help. We are so lucky to have Amy as our agent. read less
Jessica -
Carlson & Associates has been my go to insurance agent for several years. They are proactive and very quick to respond to any questions and make sure that I have the best coverage and... read moreCarlson & Associates has been my go to insurance agent for several years. They are proactive and very quick to respond to any questions and make sure that I have the best coverage and prices. They have gone out of their way many times to help me and I would recommend them to anyone who is looking for great customer service. They always follow up and the service is exemplary! read less
Janet -
Kevin Owens has handled all of my family’s insurance needs for several years. I have found that having a single “expert” who can provide comprehensive strategy and support for home, auto, life, umbrella and more... read moreKevin Owens has handled all of my family’s insurance needs for several years. I have found that having a single “expert” who can provide comprehensive strategy and support for home, auto, life, umbrella and more has proved incredibly valuable. I feel that my family is better protected and the amount of time and energy I need to spend coordinating the different elements of insurance dramatically decreased when I came to Kevin. He is a true expert who delivers outstanding service each time I need him. I feel lucky to have him as an agent and recommend him to anyone in need of insurance! Truly first class! read less
Matthew -
Kevin Owens has been my agent for about two years. He has proven to me time and again that he truly values his clients. He remains responsive and proactive and has never yielded in his... read moreKevin Owens has been my agent for about two years. He has proven to me time and again that he truly values his clients. He remains responsive and proactive and has never yielded in his pursuit of improving my plans. He has not only repeatedly improved my rates but he has been unwavering in his tolerance of my excessive questions. I don’t quite understand everything and Kevin has always ensured I am fully appraised of my plans and how they benefit me. I will be a lifelong customer and have recommended the majority of my family as I wouldn’t stand for them not experiencing the same care and quality. I value nothing more than a reliable and trustworthy advocate In the protection of what I’ve worked so hard for. Kevin is undeniably, exactly that. read less
RBerr -
Bettye helped me with moving all of my policies into her very capable hands and saved me money. I greatly appreciate people like her taking care of people like me. Her... read moreBettye helped me with moving all of my policies into her very capable hands and saved me money. I greatly appreciate people like her taking care of people like me. Her world makes my head swim. read less
Susan -
Kevin Owens is second to none as an insurance agent. I cannot recommend him enough! He is incredibly responsive and has an impressive breadth of knowledge around all forms of insurance. He is who I... read moreKevin Owens is second to none as an insurance agent. I cannot recommend him enough! He is incredibly responsive and has an impressive breadth of knowledge around all forms of insurance. He is who I trust to insure my personal assets, and is the resource I recommend to my family, friends and clients. read less
Nicole -
After over 30 years at State Farm I contacted Kevin Owens for a review of my insurance for my Home Cars and boat. He promptly got me quotes and explained the different coverage options. The... read moreAfter over 30 years at State Farm I contacted Kevin Owens for a review of my insurance for my Home Cars and boat. He promptly got me quotes and explained the different coverage options. The saving was considerable and the coverage was better. If I have any questions, he gets back to me immediately. I strongly recommend him for your insurance needs. read less
Peter -
As the administrative director for Blackstone Construction I have the privilege of working closely with Amy Haugen. Amy has been nothing less than stellar in regards to her customer service! Amy is friendly & attentive,... read moreAs the administrative director for Blackstone Construction I have the privilege of working closely with Amy Haugen. Amy has been nothing less than stellar in regards to her customer service! Amy is friendly & attentive, and most importantly she is always diligent about going to work for Blackstone to make sure we are properly insured at the most competitive price! I highly recommend Amy if you are looking for an insurance agent! read less
Amy